Be Good to Your Users Blog
What is a Customer Journey Map and Why Do I Need One? 🗺
The goal of a customer journey map is simple: to teach organisations more about their customers. Here's a good intro to customer journey mapping.
Everything You Need to Know About Google's Mobile Usability Guidelines 🌟
What bearing do these guidelines have on your own mobile site’s UX and its SEO value? Here's a rundown of what you need to know.
Seven Super-Simple Ecommerce Experiences 👌
Let's take a closer look at one of the top ecommerce trends of 2017: simple, smooth, distraction-free ecommerce experiences.
How UXers Adapt to Shifting UI [a #uxchat roundup] 🐣
In this chat roundup, we discussed how UXers adapt to shifting UI. We’re joined by Nathalie Zeitoun, UX and Digital Media Officer.
Our talking points: How are interfaces changing? What’s being added/removed? How can UXers make use of these interface changes to improve UX? Where do you see UI in a few years?
UX Articles
A Complete List of UX Deliverables 💡
A list of most common deliverables produced by UX designers as they craft great experiences for users.
The Seven Best Ways to Screw Up Your User Research 🙅🏽
In his talk, Andrew Harder, Design Researcher at eBay, picks the top seven mistakes he's made over the years, and shared insights on lessons learned from them.
Design Articles
The State of Enterprise UX Design in 2017 🏆
Enterprise UX — which refers to the design of business products — is in the middle of a renaissance. UXPin surveyed 3,157 designers, developers, and product managers to gather insight into how business products have evolved — and where they’re headed next.
What Is the Typical Ratio Between Designers and Developers? 👫
This data suggests that the most typical ratio in organizations is 1 dedicated designer for every 20 developers and 1 dedicated researcher for every 100 developers. There is a fair amount of variation and some caveats with these ratios.
Things To Keep In Mind When Designing A Transportation Map 🚅
It is not enough for a good transportation map to just answer the question, “How do I get there?”
Product Management Articles
Show Me a Business Problem and I’ll Do My Best to Avoid It 🏃🏽
If only we put more energy into avoiding future problems rather than solving present ones we previously created, we’d make significantly more progress in less time.
Don’t just read about good UX—practice it!
Working on a prototype, website or some other project that would benefit from an improved user experience? You can now launch free UX tests via the WhatUsersDo platform.
Watch how users interact with your assets and hear their spoken thoughts as they do so. This shows you what makes life easy for users or drives them straight to your competitors.
We know you care about good UX—but your users need you to act on it.
Join the WhatUsersDo Community on Slack
No UXer is an island. Meet, chat, and learn from other UX professionals around the world. If you're not yet part of the WhatUsersDo Community on Slack, now's a good time to be — it's a whole new world! 🌟