There’s a new job in town. Well, maybe not “new,” but certainly popping up with increasing frequency. Google’s looking. Amazon’s looking. Dropbox, Paypal…many of the big players in tech are now looking for User Experience Writers.
UX Myths collects the most frequent user experience misconceptions and explains why they don't hold true. Don't just take their word for it! This site will show you a lot of research findings and articles by design and usability gurus.
This in-depth discussion with Conor Ward, Head of UX & Design at British Gas reveals big ambitions for UX and his passion for UX unicorns.
This is Ethnographic Research in action — a very authentic way of understanding your customers.
How to include all users — of all abilities — in digital service design, when almost all of the user research tools out there are inaccessible to so many users.